Step 1 of 5 - About the payer

All fields with an asterisk (*) are mandatory.

Title

First Name

Last Name

Company / Organisation:

Email address

Please enter your contact telephone number (Optional)

Terms and Conditions *

I'm happy to accept the updated Terms and Conditions for users of Cheshire West and Chester Council

I confirm that the details I have entered are correct and I have read and agree to the terms and conditions.

Contact Information

If you have any general queries you can contact us using the following details;

Email: ndr@cheshirewestandchester.gov.uk

Phone: 0300 123 7022

Or by writing to the following address:

Billing and Debt Team, PO Box 187, Ellesmere Port. CH34 9DB.

Secure website

Direct Debit Instructions can now be set up online.

We value your privacy and security so all interactions with Council use 256-bit encryption to protect your personal details when they are transmitted over the Internet.

All the normal Direct Debit safeguards and guarantees apply when you set up an instruction online. No changes in the amount, date or frequency of a payment can be made without notifying you at least 10 working days in advance of your account being debited. In the event of any error, you are entitled to an immediate refund from your Bank or Building Society. You have the right to cancel a Direct Debit Instruction at any time simply by writing to your Bank or Building Society or by contacting us.